Aurelia Weight Loss Clinic respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, contact us, or use our services.
1. Who We Are
Aurelia Weight Loss Clinic
North East Specialist Centre
738 North East Road
Holden Hill, Adelaide, South Australia
Phone: 1300 974 333
Phone: 08 8261 3211
2. Information We Collect
We may collect personal information including:
- Full name
- Phone number
- Email address
- Address
- Date of birth
- Health or medical information relevant to treatment
- Appointment details
- Website enquiry information
We may also collect non-personal information such as browser type, device details, and website usage data.
3. How We Collect Information
We may collect your information when you:
- Fill out forms on our website
- Book an appointment
- Contact us by phone, email, or online enquiry
- Visit our clinic
- Interact with our website
4. How We Use Your Information
We may use your personal information to:
- Provide medical and weight loss services
- Respond to enquiries
- Schedule and manage appointments
- Communicate regarding treatment or follow-up care
- Improve our services and website
- Meet legal and regulatory obligations
5. Health Information
As a healthcare provider, we may collect sensitive health information necessary for assessment and treatment. This information is handled confidentially and in accordance with applicable Australian privacy laws.
6. Disclosure of Information
We may share your information only when necessary, including:
- With healthcare professionals involved in your care
- With service providers assisting our business operations
- When required by law
- With your consent
We do not sell or rent your personal information to third parties.
7. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
8. Website Cookies
Our website may use cookies and analytics tools to improve user experience and understand website traffic. You can disable cookies through your browser settings.
9. Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Aurelia Weight Loss Clinic
North East Specialist Centre
738 North East Road
Holden Hill, Adelaide, South Australia
Phone: 1300 974 333
Phone: 08 8261 3211
